**1. Acceptance of Terms**
By accessing or using the services provided by GRAPHIC WORX, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
**2. Vinyl Stickers**
Removing vinyl stickers can prove to be a challenging task, and in certain instances, they may lead to damage to the vehicle's paint, particularly if the paint is already in less-than-ideal condition. It is important to note that GRAPHIC WORX cannot accept responsibility for any paint damage that may arise from the removal process. We recommend that you ensure the condition of your vehicle's paint is assessed prior to applying vinyl stickers.
**3. Proofs**
It is your responsibility to ensure that the artwork provided in proofs is correct. The proofs provided are by no means an accurate color reproduction, as this will vary between devices. Color-sensitive proofs will require you to select certain colors from one of our color swatches. The final proof will be your last chance to check layouts, image placement, punctuation, and correct details. GRAPHIC WORX will NOT be responsible for any loss after the final proof has been approved. Verbal approval or making a payment confirms that you have reviewed and are satisfied with the artwork supplied in the proof. Any artwork supplied by GRAPHIC WORX and passed on or used by any third party without the permission of GRAPHIC WORX, including any similar variations of the artwork provided, will be considered a reproduction of such artwork and will incur a charge of £200.00 per piece. All artwork provided is the property of GRAPHIC WORX.
**4. Orders**
Making a payment on an order or agreeing to pay confirms that you have reviewed and are comfortable proceeding with the artwork supplied in the proofs. This also confirms your understanding that, but not limited to, color, size, shades, and finish may differ slightly within our company tolerance from proofs. Reprints of the same artwork may differ from original orders due to processing factors outside of our control. If in doubt, please contact us before making a payment.
**5. Color Variations**
Due to the nature of printed products, it is important to understand that colors can vary between different products. As two products cannot always be replicated exactly, slight color variations may occur. GRAPHIC WORX cannot guarantee that the final product will match the colors seen in proofs or samples.
**6. Deposits**
All deposits are non-refundable. Deposits are required to secure material costs, time, and preparation for the intended job. If you pay for the job/order in full or agree to pay in full, it is at our discretion whether any amount will be refunded or how much will be returned. This decision will be based on material costs, time involved, and any loss incurred due to the canceled order.
**7. Payment Requirements**
Full payment is required on all goods either before or at least upon collection. No goods will be released until full payment has been received, unless otherwise agreed upon. In some cases, orders or signage may be released without payment upon the agreement that the customer will pay immediately once they have access to payment information (e.g., if a customer requires a card machine to make a bank transfer). This payment must be completed at the customer's earliest convenience, typically from home. In the event of failure to pay for goods, GRAPHIC WORX reserves the right to remove any signage or products at the cost of the customer. Additionally, legal action may be taken immediately to recover any outstanding amounts. Customers cannot withhold payment due to issues covered under warranty. Warranty issues will be resolved like any other issue; however, withholding payment is considered a breach of contract and will invalidate any warranty. Products or signage will be taken back under the terms stated in Section 8.
**8. Ownership of Goods**
All goods remain the property of GRAPHIC WORX until payment is received in full. Until full payment is made, you shall not sell, transfer, or otherwise dispose of the goods.
**9. Limitation of Liability**
GRAPHIC WORX shall not be liable for any direct, indirect, incidental, or consequential damages arising out of or in connection with the use of our services, including but not limited to any loss of data, profits, or goodwill.
**10. Changes to Terms and Conditions**
GRAPHIC WORX reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services after any changes have been made constitutes your acceptance of the new Terms and Conditions.
**11. Governing Law**
These Terms and Conditions shall be governed by and construed in accordance with the law. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the court.
**12. Contact Information**
For any questions or concerns regarding these Terms and Conditions, please contact us at
Graphic Worx
23C Wordsworth Avenue, Sinfin, Derby, DE24 9HQ
Tel: 01332 590360
Email: contact@gwderby.co.uk
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.